Frequently Asked Questions
Find answers to the most common questions about our services and offerings right here.
When will my item be dispatched?
Your order will be dispatched the same working day if placed before 3 p.m. If the order is placed after 3 p.m., it will be dispatched the next working day.
How will my items be sent?
I post all orders via First Class Royal Mail or Royal Mail 24 Tracked. To help save on postage costs and offer cheaper products, I often try my best to fit orders into a large letter-sized package. Depending on the size of your order, I may send it with the box flat-packed.
When will I receive my item?
First Class Royal Mail deliveries usually take 1 to 2 working days. If you order before 3 p.m., 90% of the time your item will arrive the next day.
Why are your items so cheap?
I started this business to help everything. I don’t see it as a way to make lots of money, but rather as a mission to provide affordable products that benefit more people and their pets.
Why did you start this website?
I wanted to help people God Animals and Creatures so I wanted to start providing pet care products and use the profits I make from this company to help everything around us so please understand when you purchase something from me the money will only go towards helping everything.
What types of payments do you accept?
PayPal, Credit and debit cards
When did you start this business?
I started this business in August, and I’m grateful for the support I've received. It’s been wonderful helping people get affordable products for their pets.
How can I help you continue to help others?
Please use my website to purchase your pet care products, and help spread the word to others who could benefit from lower prices. Your support makes a big difference!
Do you accept refunds?
I have never been asked for a refund as the service and products I provide are always perfect but if you feel there is an issues with you order and the service please don't hesitate to contact me and I will do my best to resolve it.
Contact Us
Reach out with your questions, we're here to help you.
Customer Reviews
Read what our customers have to say about us.
Great service and quick responses to all my questions. Highly recommend!
Alex Johnson
The FAQs provided clear answers to my questions. Very helpful and informative!